We let the clients do the talking here. See their feedback below and learn more about the impact of our work.
Handling the complete daily revenue management of the high demand city centre hotel on an interim basis for nine months. Apart from the outsourced revenue management this includes the implementation of new tools and processes, finalizing the RMS configuration as well as training and coaching of a newly hired employee of the hotel to take over the revenue management in the future.
- Outperforming the competition with a 12% RGI growth within the first 3 months
“berner+becker offers exactly the service that we have been looking for. Their commitment and desire to understand and get to know our product and the market, along with their expertise has already brought us a RevPar increase of more than 10% within the first 3 months of collaboration.”
Heiko Buchta, General Manager
Implemented revenue management structures and processes from scratch. This included public pricing structure, budget writing, forecasting tools and procedures, distribution optimization etc. Continuously optimizing the daily revenue management with our outsourced model
- 23% revenue growth leading to a 14% RGI increase in the first year
- 40% increase in online transient revenues
“With berner+becker having done a proper analysis and implementation of essential tools and processes, they have quickly managed to significantly increase our revenues. To start working with berner+becker was the best decision we could make.”
Alexander Rüter, Owner and General Manager
Conducting a complete audit of the centralised revenue and sales office focused on optimizing current tools and processes within revenue management. The centralised office is responsible for the day-to-day revenue management and sales activities for 12 Mellow Mood Hotels all located in Budapest. With conducting a thorough on-site audit analysis many areas for improvement have been identified, leading to projects and training being carried out to optimize future results.
- Implementation of new forecasting, pricing and yielding procedures
- 10 out of 10 participants are highly or extremely likely to recommend the revenue management training
“Your revenue management knowledge is what we needed. You have shown us the direction in which to move forward for us to increase our revenues and our knowledge of revenue management.”
Ágoston Török, Director of Sales
Conducting several Revenue and Distribution Basic training to educate management and key staff from the 6 CenterHotels properties in Reykjavik, Iceland. This will enable enhanced decision making and prepare the teams for a future profitable growth of the company.
Continuous daily revenue management for all 6 LifeClass hotels while at the same time optimizing the use of their revenue management system for all properties. Special focus on public price positioning of the newly rebranded 5-star hotel Slovenija.
- Over 15% room revenue increase for all hotels in the first year
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase. The berner+becker team is reliable, fast and professional with an excellent knowledge in hotel revenue optimisation. They totally proved to us that outsourcing the revenue management department was the right decision”
Alen Miloševič, Director of Sales
Assistance in the implementation and configuration of their IDeaS revenue management system, whilst establishing an optimized setup for future use and decision-making.
“berner+becker has been a great help setting up our IDeaS revenue management system. They were very pleasant to work with and with their expertise they made sure that we configured the system in the best possible way. I am glad we decided to get berner+becker’s help on this project and I can strongly recommend working with them.”
Angela Rittig-Boucher, Director of Business Development