🎙️ AI-Powered Guest Communication in Hotels: From Chatbots to Intelligent Agents In this episode, Veit Meier talks with Olga from DialogShift about how artificial intelligence is transforming guest communication in the hospitality industry. We explore why hotels are moving beyond viewing AI chatbots as nice-to-have features and embracing them as essential business tools for 24/7 […]
🎙️ In this episode, we dive deep into the performance of the German hospitality market with Can Erdem from CoStar Benchmarking. We discuss why 2025 was a year of divergence — with some markets thriving while others stalled despite strong demand. Can breaks down developments in ADR, RevPAR, and demand, explains the key drivers behind […]
🎙️ In this episode of b+b Office Hours, we talk to Florian Montag from Apaleo about nothing less than the future of the Property Management System – or as Florian puts it: “PMS is dead.” We explore Apaleo’s API-first philosophy and what it truly means for hotel groups, independents, and serviced apartments. Why is openness […]
🎙️ In this episode we talk with Jan Kolbe from IDeaS Revenue Solutions, one of the world’s leading providers of revenue management systems. Together we explore how hotels can take their performance to the next level by using smart technology and the right partnership. Our topics include: What role does the partnership between technology providers […]
🎙️ In this latest episode, Veit and Christina Jonsson of PriceMyHotelRoom speak about the newly created collaboration between berner+becker and PMHR! They go deep on what makes the RMS of PMHR unique, how the partnership looks like and what hoteliers should expect of a perfect blend of automation and human intelligence! Listen in and enjoy! […]
🎙️ How Can Hotels Increase Their Conversion Rates by up to 20-30%? In the latest podcast episode, Veit speaks with Georg Hendrix from The Hotels Network (THN) about the future of direct bookings. From intelligent personalization to benchmarks with BenchDirect – we explore how hoteliers can reduce their reliance on OTAs and boost their conversion […]
In this episode of berner+becker office hours, everything revolves around the topic of hotel distribution. Together with Laura Schlosser, Head of Distribution at Berner+Becker, Veit discusses best practices, insights, and news in the field of distribution. Of course, we’re only scratching the surface in a good 18 minutes, but the conversation is packed with takeaways […]
An exciting episode all about the stuub Apartments from the Black Forest! Veit welcomes Nils Deville from stuub Apartments. They discuss the innovation of tradition, meaning stuub’s approach to modernizing classic accommodations, focusing on sustainability, and embracing digitalization. Nils and Veit also talk about the market conditions in the Black Forest, the strategies and their […]
Our conversation is looking at the various strengths and weaknesses of a Revenue Manager and the strengths and weaknesses of a Revenue Management System (RMS). A very timely and interesting topic! We often hear the discussion around technology replacing the human but, is there actually a choice to be made between having a revenue manager […]
In this discussion, we focus on the German hotel market. Pontus and Trevor from Revenue Hub review Summer months ahead, touching on some early possible challenges for the leisure markets as domestic customers look to travel abroad, whether this will bring some pricing pressures and offers for final thoughts for hoteliers to start moving away […]