OUTSOURCED

REVENUE MANAGEMENT

With our outsourced revenue management option we are reacting to the shortage of qualified revenue managers in the market and providing a real alternative to hiring your own revenue manager. We will handle your complete day-to-day revenue management, from pricing, distribution and forecasting, right down to the ad-hoc group quotation after it has arrived at your reservation agent’s desk. Just like your own employee, only remote.

Our experience with several hotel chains and independent hotels has shown that remote revenue management is as successful and efficient as having your own revenue manager on site. Using webinars and video calls we ensure easy, clear and effective communication with you. Prior to and throughout the entire process we will regularly review the situation and strategic alignment with the key management team on site. That way you will always stay in charge and take part in the decisions taken for your hotel.

We guarantee that your outsourced revenue management will always be handled by experts who are the best in their field and have shown successful results in the various markets they have previously worked in. There are no exceptions.

Confidentiality is very important to us! Obviously your data will never leave our offices.

berner+becker video

A video about who we are, client benefits, and how outsourced revenue management works

Outsourced revenue management offers

Below you can explore the different revenue management offers available to you. Alternatively, you can tell us exactly what is important to you and we will tailor the offer to your needs. We are flexible in terms of how long you want to use our services. We believe a long term partnership delivers the best results and we’ll stay on board for as many years as you’d like, but we can also be hired as an intermediate solution.

Whatever you choose, our diligent approach is always the same;
to offer you an efficient and cost effective service
directly targeted to your individual property’s goals.

  • Included services

  • berner+becker onboarding process
  • Face-to-face kick off meeting at the hotel with your revenue manager
  • Potential analysis and strategic positioning of the hotel
  • Review and update tools, systems and processes
  • Forecasting and Budgeting
  • Writing a rooms revenue budget
  • Rooms revenue forecast per day and segment, current +3 months
  • Rooms revenue forecast per day and segment, current +6 months
  • Forecast Dashboard with comments on performance
  • Meetings and Communication
  • Ad-hoc communication
  • Revenue strategy webinar with key management team
  • On site face-to-face strategy meeting
  • Pricing and Yield Management
  • Active yield management of segments, rates, room types and entire hotel
  • Strategy optimization of fairs and high demand days
  • Continuous optimization of segmentation strategy
  • Corporate and tour operator pricing and availability strategy
  • Quoting of business and leisure group requests
  • Competitor and market share analysis
  • Price and Yield System changes done by berner+becker in the systems
  • Distribution
  • Regular promotional planning for all distribution platforms
  • Recommendation for OTA optimization and selection of right partners
  • Optimization of direct bookings and distribution costs
  • Maintenance of content, rate codes and policies on OTA platforms
  • Communication and contracting of distribution partners from our network
  • Tools and Revenue Management Technology
  • Full utilisation of existing berner+becker tools
  • Implementation and use of business intelligence software, rate shopper and market share (if applicable)
  • Implementation and use of Revenue Management System (if applicable)
  • DELUXE

  • weekly
  • monthly
  • bi-weekly
  • quarterly
  • STANDARD

  • bi-weekly
  • bi-monthly
  • monthly
  • twice a year
  • ADDITIONAL SERVICES

  • Meeting and Events revenue management
  • Total Hotel Revenue Management
  • External business intelligence software, rate shopper and market included in package
  • Price and Yield System changes done by berner+becker
  • Maintenance of content, rate codes and policies on OTA platforms
  • Communication and contracting of distribution partners from our network
  • OPTIONAL
  • OPTIONAL
  • OPTIONAL
  • OPTIONAL
  • OPTIONAL
  • OPTIONAL
Interested? We would be excited to hear from you!
Would you rather do the day to day revenue management yourself but use our expertise and advice on how to improve your results? Explore our revenue management consulting offers