CLIENTS
We let the clients do the talking here. See their feedback below and learn more about the impact of our work.
GEISEL PRIVATHOTELS
“Together with berner+becker, we have achieved significant RevPar growth in all our 3 hotels and are extremely happy with our collaboration. I can only recommend them.”
Fabian Frauenknecht, Director of Sales & Marketing
Client:
May 2021
Service:
Outsourced Revenue Management
Number of hotels:
3
Number of rooms:
Total 208
Hotel type:
Small Chain
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions, as well as overall distribution strategy and groups pricing. Furthermore, we have taken care of cleaning and mapping PMS as well as CRS data and worked out a proper segmentation approach. Currently, we are working on implementing a business intelligence solution for the 3 hotels.
SUCCESSES
Munich, Germany
“Together with berner+becker, we have achieved significant RevPar growth in all our 3 hotels and are extremely happy… ”
Fabian Frauenknecht, Director of Sales & Marketing
GEISEL PRIVATHOTELS
“Together with berner+becker, we have achieved significant RevPar growth in all our 3 hotels and are extremely happy with our collaboration. I can only recommend them.”
Fabian Frauenknecht, Director of Sales & Marketing
Client:
May 2021
Service:
Outsourced Revenue Management
Number of hotels:
3
Number of rooms:
Total 208
Hotel type:
Small Chain
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions, as well as overall distribution strategy and groups pricing. Furthermore, we have taken care of cleaning and mapping PMS as well as CRS data and worked out a proper segmentation approach. Currently, we are working on implementing a business intelligence solution for the 3 hotels.
SUCCESSES
Tortue Hotel
“berner+becker is a professional sparring partner for us. We have mastered the challenge of the last few years well and with foresight through constant exchange, even beyond the normal measure. Our contact Carina is already firmly integrated into our revenue team and enjoys our fullest trust.”
Bianca Brück, Director Strategy & Development
Client:
November 2020
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
128
Hotel type:
Private hotel
Location:
Hamburg, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, handling of the RMS, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions as well as overall distribution strategy and groups pricing.
SUCCESSES
Hamburg, Germany
“berner+becker is a professional sparring partner for us. We have mastered the challenge of the last few years well …”
Bianca Brück, Director Strategy & Development
Tortue Hotel
“berner+becker is a professional sparring partner for us. We have mastered the challenge of the last few years well and with foresight through constant exchange, even beyond the normal measure. Our contact Carina is already firmly integrated into our revenue team and enjoys our fullest trust.”
Bianca Brück, Director Strategy & Development
Client:
November 2020
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
128
Hotel type:
Private hotel
Location:
Hamburg, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, handling of the RMS, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions as well as overall distribution strategy and groups pricing.
SUCCESSES
Louis Hotel
“Through the cooperation with Berner + Becker, we have been able to improve our sales and marketing structures and are able to qualify and quantify the data obtained.
The individual support and technical competence is extremely professional and is very much appreciated by the entire team. I can only recommend a cooperation!”
Mike Fuchs, Managing Director
Client:
February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 72
Hotel type:
Private hotel
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, handling of the RMS, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions as well as overall distribution strategy and groups pricing.
SUCCESSES
Munich, Germany
“Through the cooperation with Berner + Becker, we have been able to improve our sales and marketing structures and …”
Mike Fuchs, Managing Director
Louis Hotel
“Through the cooperation with Berner + Becker, we have been able to improve our sales and marketing structures and are able to qualify and quantify the data obtained.
The individual support and technical competence is extremely professional and is very much appreciated by the entire team. I can only recommend a cooperation!”
Mike Fuchs, Managing Director
Client:
February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 72
Hotel type:
Private hotel
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, handling of the RMS, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions as well as overall distribution strategy and groups pricing.
SUCCESSES
Heimathafen Hotels
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to position ourselves more professionally for the future and our expansion. The view from the outside is important to us as well as the optimization of the room rates. It was crucial to us that the cooperation has to feel like berner+becker is a department in our company and not an external consultant!”
Marco Häusler, Director of Operations
Client since:
January 2021 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
103, 115, 87, 111, 13, 62. Total 491
Hotel type:
Independent Hotel Group
Location:
Northern Germany
WHAT WE DO
Managing the day-to-day revenue management activities for the 6 hotels across coastal destinations in northern Germany including Beach Motel St. Peter Ording, Lighthouse Hotel & Spa Büsum, Fliegerdeich Hotel Wilhelmshaven, Beach Motel Heiligenhafen, Bretterbude Heiligenhafen, Beach Apartements Heiligenhafen.
Implementation of forecasting and group pricing procedures across the portfolio, revision of online distribution, segmentation and rate structure, close collaboration with the groups reservation, sales and operations management departments of the hotel group.
SUCCESSES
Northern Germany
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to…”
Marco Häusler, Director of Operations
Heimathafen Hotels
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to position ourselves more professionally for the future and our expansion. The view from the outside is important to us as well as the optimization of the room rates. It was crucial to us that the cooperation has to feel like berner+becker is a department in our company and not an external consultant!”
Marco Häusler, Director of Operations
Client since:
January 2021 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
103, 115, 87, 111, 13, 62. Total 491
Hotel type:
Independent Hotel Group
Location:
Northern Germany
WHAT WE DO
Managing the day-to-day revenue management activities for the 6 hotels across coastal destinations in northern Germany including Beach Motel St. Peter Ording, Lighthouse Hotel & Spa Büsum, Fliegerdeich Hotel Wilhelmshaven, Beach Motel Heiligenhafen, Bretterbude Heiligenhafen, Beach Apartements Heiligenhafen.
Implementation of forecasting and group pricing procedures across the portfolio, revision of online distribution, segmentation and rate structure, close collaboration with the groups reservation, sales and operations management departments of the hotel group.
SUCCESSES
Traube Tonbach
“We feel very well looked after and are very satisfied with the cooperation. berner+becker has accompanied us well in the change process and responds very individually to our house, which we appreciate very much. Through the intensive exchange, we were able to achieve the desired increase in our average rate.”
Sebastian Finkbeiner, Managing Director & Proprietor
Client:
February 2020
Service:
Outsourced Revenue Management
Number of hotels:
2
Number of rooms:
Total 143
Hotel type:
Independent Hotel Group
Location:
Baiersbronn, Black Forest, Germany
WHAT WE DO
After a successful long-term cooperation with the second hotel of the Traube Group, the Schlosshotel Monrepos, we started a detailed revenue management audit for the Hotel Traube Tonbach in autumn 2019; since spring 2020, we have been looking after the hotel on a daily basis with our outsourced revenue management model.
This includes the implementation of the daily revenue management for the hotel, including pricing and online distribution. With the joint implementation of the revenue management structure and the associated processes, we have completely revised the rate structure, introduced new rate levels and products. We further implemented a 2-way channel manager and thus set the basis for a significantly more dynamic pricing, adapted to the demand situation. A group quotation process was also introduced, resulting in a more targeted group selection and offer. Different tools to better analyze the business, as well as detailed forecasting and pick-up processes were implemented as well and new distribution partners were brought in.
SUCCESSES
Black Forest, Germany
“We feel very well looked after and are very satisfied with the cooperation. berner+becker has accompanied us…”
Sebastian Finkbeiner, Managing Director & Proprietor
Traube Tonbach
“We feel very well looked after and are very satisfied with the cooperation. berner+becker has accompanied us well in the change process and responds very individually to our house, which we appreciate very much. Through the intensive exchange, we were able to achieve the desired increase in our average rate.”
Sebastian Finkbeiner, Managing Director & Proprietor
Client:
February 2020
Service:
Outsourced Revenue Management
Number of hotels:
2
Number of rooms:
Total 143
Hotel type:
Independent Hotel Group
Location:
Baiersbronn, Black Forest, Germany
WHAT WE DO
After a successful long-term cooperation with the second hotel of the Traube Group, the Schlosshotel Monrepos, we started a detailed revenue management audit for the Hotel Traube Tonbach in autumn 2019; since spring 2020, we have been looking after the hotel on a daily basis with our outsourced revenue management model.
This includes the implementation of the daily revenue management for the hotel, including pricing and online distribution. With the joint implementation of the revenue management structure and the associated processes, we have completely revised the rate structure, introduced new rate levels and products. We further implemented a 2-way channel manager and thus set the basis for a significantly more dynamic pricing, adapted to the demand situation. A group quotation process was also introduced, resulting in a more targeted group selection and offer. Different tools to better analyze the business, as well as detailed forecasting and pick-up processes were implemented as well and new distribution partners were brought in.
SUCCESSES
Hotel Royal
“Our cooperation with berner+becker is carried out in an extremely professional and personal manner. The extensive expert know-how enables the establishment of clear structures and makes a significant contribution to optimising our turnover. We are very happy about the cooperation and are very much looking forward to the coming years..”
Oliver Franck, Owner and Director
Client:
September 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 77
Hotel type:
Private hotel
Location:
Stuttgart, Germany
WHAT WE DO
We took over the day-to-day revenue management for the hotel during the second Corona winter and started by implementing revenue management structures while adjusting the strategy. Firstly optimizing Occupancy during the slow winter months, but mostly preparing it for a strong come-back in the spring, with new pricing strategy, new rate products, detailed analysis of all fairs and high demand periods, as well as re-worked distribution and segmentation strategy leading to optimized revenues.
SUCCESSES
Stuttgart, Germany
“Our cooperation with berner+becker is carried out in an extremely professional and personal manner…”
Oliver Franck, Owner and Director
Hotel Royal
“Our cooperation with berner+becker is carried out in an extremely professional and personal manner. The extensive expert know-how enables the establishment of clear structures and makes a significant contribution to optimising our turnover. We are very happy about the cooperation and are very much looking forward to the coming years..”
Oliver Franck, Owner and Director
Client:
September 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 77
Hotel type:
Private hotel
Location:
Stuttgart, Germany
WHAT WE DO
We took over the day-to-day revenue management for the hotel during the second Corona winter and started by implementing revenue management structures while adjusting the strategy. Firstly optimizing Occupancy during the slow winter months, but mostly preparing it for a strong come-back in the spring, with new pricing strategy, new rate products, detailed analysis of all fairs and high demand periods, as well as re-worked distribution and segmentation strategy leading to optimized revenues.
SUCCESSES
GOT City Center Hotels
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner
Client since:
July 2019 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
51, 58, 54, 33, 51. Total 247
Hotel type:
Independent Hotel Group
Location:
Gothenburg, Sweden
WHAT WE DO
Implemented revenue management from scratch for all 5 hotels of the GOT City Center Group, consisting of 1 Best Western Hotel, 3 Sure Hotel Collection by Best Western, and 1 independent property.
Together with the set-up of the new MEWS PMS system, we started with dynamic pricing, updated public rates, and defined a new segmentation, all in line with Best Western standards and systems. We have also updated the room category set up and prices. Furthermore, compsets for 4 properties have been set up and a thorough potential analysis was concluded with the data.
SUCCESSES
Gothenburg, Sweden
“If we could go back in time, we would have started working with berner+becker much sooner. The team…”
Thomas Hannerfalk, Owner
GOT City Center Hotels
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner
Client since:
July 2019 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
51, 58, 54, 33, 51. Total 247
Hotel type:
Independent Hotel Group
Location:
Gothenburg, Sweden
WHAT WE DO
Implemented revenue management from scratch for all 5 hotels of the GOT City Center Group, consisting of 1 Best Western Hotel, 3 Sure Hotel Collection by Best Western, and 1 independent property.
Together with the set-up of the new MEWS PMS system, we started with dynamic pricing, updated public rates, and defined a new segmentation, all in line with Best Western standards and systems. We have also updated the room category set up and prices. Furthermore, compsets for 4 properties have been set up and a thorough potential analysis was concluded with the data.
SUCCESSES
Hotel Heidegrund
“We are very satisfied with the cooperation and the results achieved. We particularly appreciate the exchange of knowledge, the flexibility and the support from berner+becker in the selection of suitable distribution partners.”
Jasmin Hinz, Hotel Director
Client since:
December 2019 – December 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
106
Hotel type:
Private Hotel
Location:
Garrel, Germany
WHAT WE DO
Implementation of the complete daily revenue management for the hotel including pricing and yield management, as well as adjustment and maintenance of rates and restrictions in the systems. This included, among other things, the revision of the price positioning, the segment mix and the public rate products following the in-depth potential analysis at the beginning of the cooperation. Ongoing support in the selection of and contract negotiations with suitable online distribution partners such as OTAs, FIT partners and Flashsale sites.
Development of a commercial strategy together with the hotel team prior to the expansion of the hotel from 58 to 106 rooms as well as active support in the PMS and Channel manager system changes carried out during the cooperation.
SUCCESSES
Garrel, Germany
“We are very satisfied with the co-operation and the results achieved. We particularly appreciate the exchange…”
Jasmin Hinz, Hotel Director
Hotel Heidegrund
“We are very satisfied with the cooperation and the results achieved. We particularly appreciate the exchange of knowledge, the flexibility and the support from berner+becker in the selection of suitable distribution partners.”
Jasmin Hinz, Hotel Director
Client since:
December 2019 – December 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
106
Hotel type:
Private Hotel
Location:
Garrel, Germany
WHAT WE DO
Implementation of the complete daily revenue management for the hotel including pricing and yield management, as well as adjustment and maintenance of rates and restrictions in the systems. This included, among other things, the revision of the price positioning, the segment mix and the public rate products following the in-depth potential analysis at the beginning of the cooperation. Ongoing support in the selection of and contract negotiations with suitable online distribution partners such as OTAs, FIT partners and Flashsale sites.
Development of a commercial strategy together with the hotel team prior to the expansion of the hotel from 58 to 106 rooms as well as active support in the PMS and Channel manager system changes carried out during the cooperation.
SUCCESSES
SNW Hotels
“After the very positive experiences with our Nordsee Hotel City, we have decided the expand the partnership to include our remaining hotels in order to position us strongly coming out of the pandemic.”
Kai Kieckbusch, Geschäftsführer
Client since:
September 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
84, 86, 102, 116, 96. Total 484
Hotel type:
Independent Hotel Group
Location:
Bremerhaven, Germany
WHAT WE DO
After starting off with one hotel, we quickly expanded our portfolio with SNW to manage the revenue management efforts for the whole group of 5 hotels. With the underlying synergy potentials, we pay close attention to well-maintained processes with the hotel teams and also initiated the implementation of BI software as well as revamping their hotels’ pricing and contracting approach to drive sustainable RevPar for the group.
SUCCESSES
Bremerhaven
“After the very positive experiences with our Nordsee Hotel City, we have decided the expand the partnership to...”
Kai Kieckbusch, Geschäftsführer
SNW Hotels
“After the very positive experiences with our Nordsee Hotel City, we have decided the expand the partnership to include our remaining hotels in order to position us strongly coming out of the pandemic.”
Kai Kieckbusch, Geschäftsführer
Client since:
September 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
84, 86, 102, 116, 96. Total 484
Hotel type:
Independent Hotel Group
Location:
Bremerhaven, Germany
WHAT WE DO
After starting off with one hotel, we quickly expanded our portfolio with SNW to manage the revenue management efforts for the whole group of 5 hotels. With the underlying synergy potentials, we pay close attention to well-maintained processes with the hotel teams and also initiated the implementation of BI software as well as revamping their hotels’ pricing and contracting approach to drive sustainable RevPar for the group.
SUCCESSES
The Hearts Hotel
“The team of berner+becker has enabled us to lift our Revenue Management to an entirely new level. We are very excited about the many different points that can be optimised which we were not aware of and how their digital tools and reportings have enabled us to forecast appropriately. We are very happy to have contacted berner+becker and have implemented professional revenue management.”
Ralph Hesse, Co-Founder
Client since:
March 2021 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
64
Hotel type:
Private Hotel
Location:
National park Harz,
Braunlage, Germany
WHAT WE DO
We took over all daily revenue management tasks since March 2021: reviewing rate and segment performance at this stylish resort hotel. Rate adjustments in the hotel program are just as much a part of this as quoting the group requests.
The analysis of the monthly forecast with frequent thorough strategy discussion is part of our tasks, as well as the adjustment of the rate and yield strategy in the hotel’s own PMS.
A distribution analysis of the existing distribution channels, and the implementation of new distribution partners led to an increase in visibility and thus to higher booking volumes.
SUCCESSES
National park Harz, Braunlage, Germany
“The team of berner+becker has enabled us to lift our Revenue Management to an entirely new level. We are very…”
Ralph Hesse, Co-Founder
The Hearts Hotel
“The team of berner+becker has enabled us to lift our Revenue Management to an entirely new level. We are very excited about the many different points that can be optimised which we were not aware of and how their digital tools and reportings have enabled us to forecast appropriately. We are very happy to have contacted berner+becker and have implemented professional revenue management.”
Ralph Hesse, Co-Founder
Client since:
March 2021 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
64
Hotel type:
Private Hotel
Location:
National park Harz,
Braunlage, Germany
WHAT WE DO
We took over all daily revenue management tasks since March 2021: reviewing rate and segment performance at this stylish resort hotel. Rate adjustments in the hotel program are just as much a part of this as quoting the group requests.
The analysis of the monthly forecast with frequent thorough strategy discussion is part of our tasks, as well as the adjustment of the rate and yield strategy in the hotel’s own PMS.
A distribution analysis of the existing distribution channels, and the implementation of new distribution partners led to an increase in visibility and thus to higher booking volumes.
SUCCESSES
Astra Maris Hotel & Apartments
“We recently implemented a new PMS. Together with our Revenue Manager from berner+becker we could set-up a new pricing structure and directly implement it in the PMS. And, after the lockdown was over, just as the summer started, we saw a huge boom in demand for the coast. Only with our new Revenue Management structures we could manage both these challenges very well and ensure a good profit for us.”
Dr. René Hans, Owner
Client since:
February 2020 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
31
Hotel type:
Private Hotel
Location:
Büsum, Germany
WHAT WE DO
For the new ownership and re-branding of the hotel, we implemented revenue management from scratch. Starting with supporting of the MEWS PMS set-up, we have also built a successful revenue culture with the hotel team. Set-up of the whole rate structure including public rates, and optimisation of room category selling. Selection of the right distribution partners and sites.
SUCCESSES
Büsum, Germany
“We recently implemented a new PMS. Together with our Revenue Manager from berner+becker we could set-up…”
Dr. René Hans, Owner
Astra Maris Hotel & Apartments
“We recently implemented a new PMS. Together with our Revenue Manager from berner+becker we could set-up a new pricing structure and directly implement it in the PMS. And, after the lockdown was over, just as the summer started, we saw a huge boom in demand for the coast. Only with our new Revenue Management structures we could manage both these challenges very well and ensure a good profit for us.”
Dr. René Hans, Owner
Client since:
February 2020 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
31
Hotel type:
Private Hotel
Location:
Büsum, Germany
WHAT WE DO
For the new ownership and re-branding of the hotel, we implemented revenue management from scratch. Starting with supporting of the MEWS PMS set-up, we have also built a successful revenue culture with the hotel team. Set-up of the whole rate structure including public rates, and optimisation of room category selling. Selection of the right distribution partners and sites.
SUCCESSES
Schlosshotel Monrepos
“Uncomplicated & success-oriented! The cooperation has been built on trust since the start and we receive excellent support from the berner+becker team. A very good and intensive exchange has delivered the desired revenue increases.”
Felix Sommerrock, Direktor
Client since:
November 2018
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
77
Hotel type:
Private Hotel
Location:
Ludwigsburg, Germany
WHAT WE DO
Carrying out the daily revenue management for the hotel including pricing and yield management. Development and implementation of suitable revenue management structures with a special focus on the meeting- and business group strategies, as well as the correct price positioning for public and contracted rates of the hotel. In addition, various tools have been introduced to better analyse the business, along with the implementation of detailed forecasting and pick-up processes, to position the hotel correctly at all times.
SUCCESSES
Ludwigsburg, Germany
“Uncomplicated & success-oriented! The cooperation has been built on trust since the start and we receive excellent…”
Felix Sommerrock, Direktor
Schlosshotel Monrepos
“Uncomplicated & success-oriented! The cooperation has been built on trust since the start and we receive excellent support from the berner+becker team. A very good and intensive exchange has delivered the desired revenue increases.”
Felix Sommerrock, Direktor
Client since:
November 2018
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
77
Hotel type:
Private Hotel
Location:
Ludwigsburg, Germany
WHAT WE DO
Carrying out the daily revenue management for the hotel including pricing and yield management. Development and implementation of suitable revenue management structures with a special focus on the meeting- and business group strategies, as well as the correct price positioning for public and contracted rates of the hotel. In addition, various tools have been introduced to better analyse the business, along with the implementation of detailed forecasting and pick-up processes, to position the hotel correctly at all times.
SUCCESSES
Adina Apartment Hotels
“When it comes to Revenue Management we like to work with berner+becker to complement our existing online and in house development initiatives because their courses are interactive and at times complex topics are facilitated in simple, professional and insightful ways. A generic course is adjusted to company context and practical examples utilizing own reports and formats make learning highly relevant and applicable for our team members.”
Agnes Lindner, Regional Talent & Learning Manager
Client since:
August 2019
Service:
Revenue Management Training
Number of hotels:
n/a
Number of rooms:
n/a
Hotel type:
Hotel Chain
Location:
Germany
WHAT WE DO
Being the continuous Revenue Management training partner for Adina Apartment Hotels for their academic students. Tailoring the training to the client needs.
SUCCESSES
Germany
“When it comes to Revenue Management we like to work with berner+becker to complement our existing online…”
Agnes Lindner, Regional Talent
& Learning Manager
Adina Apartment Hotels
“When it comes to Revenue Management we like to work with berner+becker to complement our existing online and in house development initiatives because their courses are interactive and at times complex topics are facilitated in simple, professional and insightful ways. A generic course is adjusted to company context and practical examples utilizing own reports and formats make learning highly relevant and applicable for our team members.”
Agnes Lindner, Regional Talent & Learning Manager
Client since:
August 2019
Service:
Revenue Management Training
Number of hotels:
n/a
Number of rooms:
n/a
Hotel type:
Hotel Chain
Location:
Germany
WHAT WE DO
Being the continuous Revenue Management training partner for Adina Apartment Hotels for their academic students. Tailoring the training to the client needs.
SUCCESSES
Bristol Hotel Berlin
“With their expertise, berner + becker has helped us to optimize our business and achieve successful results. The cooperation is very pleasant, uncomplicated and professional, therefore we can fully recommend berner + becker as external Revenue Manager.”
Ulf Brethauer, Director of Sales, Marketing & Revenue Strategy
Client:
July 2018 – August 2019
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
299
Hotel type:
Private Hotel
Location:
Berlin, Germany
WHAT WE DO
Full responsibility of all Revenue Management activities as Interim Revenue Manager, including weekly forecasting, in-depth analysis, strategy adjustments and reporting of all segments. Revision of the segmentation, implementation of a new channel manager, reorganization of reservation processes, support in the setup of the PMS and RMS system, implementation and restructuring of daily, weekly and monthly reporting for all segments. Contact person for all revenue strategy related questions after a change of ownership with the involvement of all partners, owners, the management company and the operational management of the hotel.
SUCCESSES
Berlin, Germany
“With their expertise, berner + becker has helped us to optimize our business and achieve successful results…”
Ulf Brethauer, Director of Sales, Marketing & Revenue Strategy
Bristol Hotel Berlin
“With their expertise, berner + becker has helped us to optimize our business and achieve successful results. The cooperation is very pleasant, uncomplicated and professional, therefore we can fully recommend berner + becker as external Revenue Manager.”
Ulf Brethauer, Director of Sales, Marketing & Revenue Strategy
Client:
July 2018 – August 2019
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
299
Hotel type:
Private Hotel
Location:
Berlin, Germany
WHAT WE DO
Full responsibility of all Revenue Management activities as Interim Revenue Manager, including weekly forecasting, in-depth analysis, strategy adjustments and reporting of all segments. Revision of the segmentation, implementation of a new channel manager, reorganization of reservation processes, support in the setup of the PMS and RMS system, implementation and restructuring of daily, weekly and monthly reporting for all segments. Contact person for all revenue strategy related questions after a change of ownership with the involvement of all partners, owners, the management company and the operational management of the hotel.
SUCCESSES
Lind Hotel an der Ems
“Since we started working with berner+becker we have focused on implementing new structures for public pricing, corporate, FIT and group strategies. With these in place we can already see great improvements in both operational handling as well as in our finances. I can warmly recommend the services of berner+becker to any hotelier.”
Johannes Kürpick, General Manager
Client since:
February 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
80
Hotel type:
Private Hotel
Location:
Rietberg, Germany
WHAT WE DO
In charge for the day to day Revenue Management including pricing and yield management for the high-demanded business market of greater Rheda-Wiedenbrück and Gütersloh area. Implementation of a channel manager, a more diverse distribution landscape, group quotation processes and corporate pricing strategy. With improved flexibility in B2C and business groups pricing, as well as the implementation of market conform cancellation policies, we were able to significantly grow revenues across all segments of the hotel.
SUCCESSES
Rietberg, Germany
“Since we started working with berner+becker we have focused on implementing new structures…”
Johannes Kürpick, General Manager
Lind Hotel an der Ems
“Since we started working with berner+becker we have focused on implementing new structures for public pricing, corporate, FIT and group strategies. With these in place we can already see great improvements in both operational handling as well as in our finances. I can warmly recommend the services of berner+becker to any hotelier.”
Johannes Kürpick, General Manager
Client since:
February 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
80
Hotel type:
Private Hotel
Location:
Rietberg, Germany
WHAT WE DO
In charge for the day to day Revenue Management including pricing and yield management for the high-demanded business market of greater Rheda-Wiedenbrück and Gütersloh area. Implementation of a channel manager, a more diverse distribution landscape, group quotation processes and corporate pricing strategy. With improved flexibility in B2C and business groups pricing, as well as the implementation of market conform cancellation policies, we were able to significantly grow revenues across all segments of the hotel.
SUCCESSES
Gorgeous Smiling Hotels
“As one of the fastest growing hotel corporations in Europe, we are very happy to have access to the revenue management know how that berner+becker offers. With very positive results so far, we are confident that we will reach the expected results through our cooperation.”
Michael Bungardt, Chief Executive Officer
Client:
January 2018 – June 2021
Service:
Outsourced Revenue Management
Number of hotels:
22
Number of rooms:
1000+
Hotel type:
Independent Hotel Group. Franchise Chain Hotels
Location:
Austria, Germany, Netherlands
WHAT WE DO
Managed the complete daily and strategic revenue management for a large part of the hotels in the GSH portfolio, including brands such as Hampton by Hilton, Holiday Inn, Super 8 and Arthotel ANA. Close cooperation with CEO and top management, procedures such as forecasting, pricing & yielding, distribution and commercial guidance have been implemented. Enhanced the revenue culture within GSH through revenue and distribution basic training attended by key management staff.
SUCCESSES
Germany & Austria
“As one of the fastest growing hotel corporations in Europe, we are very happy to have access to the revenue…”
Michael Bungardt, Chief Executive Officer
Gorgeous Smiling Hotels
“As one of the fastest growing hotel corporations in Europe, we are very happy to have access to the revenue management know how that berner+becker offers. With very positive results so far, we are confident that we will reach the expected results through our cooperation.”
Michael Bungardt, Chief Executive Officer
Client:
January 2018 – June 2021
Service:
Outsourced Revenue Management
Number of hotels:
22
Number of rooms:
1000+
Hotel type:
Independent Hotel Group. Franchise Chain Hotels
Location:
Austria, Germany, Netherlands
WHAT WE DO
Managed the complete daily and strategic revenue management for a large part of the hotels in the GSH portfolio, including brands such as Hampton by Hilton, Holiday Inn, Super 8 and Arthotel ANA. Close cooperation with CEO and top management, procedures such as forecasting, pricing & yielding, distribution and commercial guidance have been implemented. Enhanced the revenue culture within GSH through revenue and distribution basic training attended by key management staff.
SUCCESSES
Brauereigasthof Hotel Aying
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control! They provide us with great guidance on optimizing our rooms business in all sales channels – regardless of web page, OTAs or tour operator business. With the tailor-made all-round service, we quickly noticed the success: both, in terms of rate and occupancy, we were able to show big jumps upwards! I can highly recommend berner + becker – perfect for a medium-sized business like us in Aying.”
Christian Hollweck, Direktor
Client since:
March 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
48
Hotel type:
Private Hotel
Location:
Aying, Germany
WHAT WE DO
Responsible for the day to day Revenue Management including daily pricing and yield-management. Creation and development of a simplified and more targeted segmentation and forecast structure. Implemented a pick-up-tracker, rate shopper and advised on selecting a suitable new channel manager. In addition, pricing for B2C and business groups have been made more flexible and new guidelines for pricing FIT business have been developed to grow revenues across all divisions of the hotel.
SUCCESSES
Aying, Germany
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control!…”
Christian Hollweck, Direktor
Brauereigasthof Hotel Aying
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control! They provide us with great guidance on optimizing our rooms business in all sales channels – regardless of web page, OTAs or tour operator business. With the tailor-made all-round service, we quickly noticed the success: both, in terms of rate and occupancy, we were able to show big jumps upwards! I can highly recommend berner + becker – perfect for a medium-sized business like us in Aying.”
Christian Hollweck, Direktor
Client since:
March 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
48
Hotel type:
Private Hotel
Location:
Aying, Germany
WHAT WE DO
Responsible for the day to day Revenue Management including daily pricing and yield-management. Creation and development of a simplified and more targeted segmentation and forecast structure. Implemented a pick-up-tracker, rate shopper and advised on selecting a suitable new channel manager. In addition, pricing for B2C and business groups have been made more flexible and new guidelines for pricing FIT business have been developed to grow revenues across all divisions of the hotel.
SUCCESSES
CenterHotels
“Working with the berner+becker team is one of the best decisions we have ever made, and the results have been far beyond our expectations. Their detailed analysis of our business followed with a set of recommendations on our work-processes, contracts and segmentation have helped us achieve exceptional results. They are a joy to work with, incredibly quick and professional and have the analytical mindset that is needed when it comes to maximizing profitability and hitting targets.”
Sara Kristófersdóttir, Chief Commercial Officer
Client since:
July 2017 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
8
Number of rooms:
255, 170, 104, 52, 46, 33, 102, 195. Total 957.
Hotel type:
Independent Hotel Group
Location:
Reykjavik, Iceland
WHAT WE DO
Managing the daily revenue management procedures for all CenterHotels including in-depth pricing and yielding. Continuously adapting hotel strategies to account for the growing and volatile Reykjavik market with ever-changing currency exchange rates. Implemented operational SOPs linked with revenue performance and further optimising the use of the revenue management system. Conducted several Revenue and Distribution Basic training for management and key staff leading to enhanced decision making.
SUCCESSES
Reykjavik, Iceland
“Working with the berner+becker team is one of the best decisions we have ever made, and the results have been…”
Sara Kristófersdóttir, Chief Commercial Officer
CenterHotels
“Working with the berner+becker team is one of the best decisions we have ever made, and the results have been far beyond our expectations. Their detailed analysis of our business followed with a set of recommendations on our work-processes, contracts and segmentation have helped us achieve exceptional results. They are a joy to work with, incredibly quick and professional and have the analytical mindset that is needed when it comes to maximizing profitability and hitting targets.”
Sara Kristófersdóttir, Chief Commercial Officer
Client since:
July 2017 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
8
Number of rooms:
255, 170, 104, 52, 46, 33, 102, 195. Total 957.
Hotel type:
Independent Hotel Group
Location:
Reykjavik, Iceland
WHAT WE DO
Managing the daily revenue management procedures for all CenterHotels including in-depth pricing and yielding. Continuously adapting hotel strategies to account for the growing and volatile Reykjavik market with ever-changing currency exchange rates. Implemented operational SOPs linked with revenue performance and further optimising the use of the revenue management system. Conducted several Revenue and Distribution Basic training for management and key staff leading to enhanced decision making.
SUCCESSES
Savoy Hotel Baur en Ville
“The cooperation between berner+becker and the Savoy Hotel Baur en Ville has been very good and we are pleased to recommend them to any hotelier”
Werner Knechtli, General Manager
Client:
October 2017 – December 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
104
Hotel type:
Private Hotel
Location:
Zurich, Switzerland
WHAT WE DO
Implemented the complete revenue management structures and processes as well as commercial strategies for this historic 5-star hotel. This included public pricing structure, room and suite category setup, budget writing, forecasting procedures, distribution and segmentation optimization, implementation of revenue tools, sales strategies training the hotel team etc. Continuously optimizing the daily revenue management with our outsourced model.
SUCCESSES
Zurich, Switzerland
“The cooperation between berner+becker and the Savoy Hotel Baur en Ville has been very good and we…”
Werner Knechtli, General Manager
Savoy Hotel Baur en Ville
“The cooperation between berner+becker and the Savoy Hotel Baur en Ville has been very good and we are pleased to recommend them to any hotelier”
Werner Knechtli, General Manager
Client:
October 2017 – December 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
104
Hotel type:
Private Hotel
Location:
Zurich, Switzerland
WHAT WE DO
Implemented the complete revenue management structures and processes as well as commercial strategies for this historic 5-star hotel. This included public pricing structure, room and suite category setup, budget writing, forecasting procedures, distribution and segmentation optimization, implementation of revenue tools, sales strategies training the hotel team etc. Continuously optimizing the daily revenue management with our outsourced model.
SUCCESSES
SEETELHOTELS
Client:
July 2017 – June 2019
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
90, 136, 106, 95, 105. Total 532
Hotel type:
Independent Hotel Group
Location:
Usedom, Germany
WHAT WE DO
Handling of the daily revenue management practice for 5 hotels of the SEETELHOTELS group on the island of Usedom, Germany. This included the introduction of a solid forecasting process to steer business accordingly, setting strategies for high and off season, as well as promo planning and budgeting.
SUCCESSES
Usedom, Germany
“berner+becker delivers target-driven services when it comes to market-relevant and product-oriented pricing…”
Stefan Hilgers, Chief Operating Officer
SEETELHOTELS
Client:
July 2017 – June 2019
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
90, 136, 106, 95, 105. Total 532
Hotel type:
Independent Hotel Group
Location:
Usedom, Germany
WHAT WE DO
Handling of the daily revenue management practice for 5 hotels of the SEETELHOTELS group on the island of Usedom, Germany. This included the introduction of a solid forecasting process to steer business accordingly, setting strategies for high and off season, as well as promo planning and budgeting.
SUCCESSES
Hard Rock Hotel Davos
“berner+becker gave us professional support during the opening and re-branding of our hotel with Hard Rock International. We have successfully mastered the challenges thanks to their efficient and structured assistance and are now benefitting from the excellent know-how of the specialists at berner+becker in our daily revenue management activities.”
Dagmar Weber, General Manager
Client since:
October 2017 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
95
Hotel type:
Chain Hotel
Location:
Davos, Switzerland
WHAT WE DO
Responsible for all daily revenue management processes including in-depth pricing and yield management with a special focus on the detailed analysis of incoming group business to successfully re-position the property in the market after the rebranding to a Hard Rock Hotel. Implemented the revenue management structures and procedures including forecast and pick-up tracking tools to enhance decision making processes, resulting in growing revenues across all distribution channels.
SUCCESSES
Davos, Switzerland
“berner+becker gave us professional support during the opening and re-branding of our hotel with Hard Rock…”
Dagmar Weber, General Manager
Hard Rock Hotel Davos
“berner+becker gave us professional support during the opening and re-branding of our hotel with Hard Rock International. We have successfully mastered the challenges thanks to their efficient and structured assistance and are now benefitting from the excellent know-how of the specialists at berner+becker in our daily revenue management activities.”
Dagmar Weber, General Manager
Client since:
October 2017 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
95
Hotel type:
Chain Hotel
Location:
Davos, Switzerland
WHAT WE DO
Responsible for all daily revenue management processes including in-depth pricing and yield management with a special focus on the detailed analysis of incoming group business to successfully re-position the property in the market after the rebranding to a Hard Rock Hotel. Implemented the revenue management structures and procedures including forecast and pick-up tracking tools to enhance decision making processes, resulting in growing revenues across all distribution channels.
SUCCESSES
MK Mountain Resort
“We are extremely satisfied with the audit that these forward-thinking and proactive team conducted for our ski resort properties in Serbia. If you are looking for someone to drive your business forward, and who understands the complexity of revenue management for particular properties like ours, then berner+becker is for you. We feel much more “armed” to explore all available revenue generating opportunities.”
Jerome Lautier, Head of Sales, Marketing & Revenue Management
Client:
May 2017 – June 2017
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
218, 126. Total 344
Hotel type:
Independent Hotel Group
Location:
Kopaonik, Serbia
OUR WORK
Revenue audit project for Grand Hotel & Spa as well as the Angela family Hotel & Residence belonging to MK Mountain resort in Kopaonik, Serbia. Focus areas of the audit were to create a new room type set up, new segmentation and implement systems and processes that facilitate better and more efficient pick up tracking, forecasting and dynamic pricing.
SUCCESSES
Kopaonik, Serbia
“We are extremely satisfied with the audit that these forward-thinking and proactive team conducted for our ski resort…”
Jerome Lautier, Head of Sales, Marketing & Revenue Management
MK Mountain Resort
“We are extremely satisfied with the audit that these forward-thinking and proactive team conducted for our ski resort properties in Serbia. If you are looking for someone to drive your business forward, and who understands the complexity of revenue management for particular properties like ours, then berner+becker is for you. We feel much more “armed” to explore all available revenue generating opportunities.”
Jerome Lautier, Head of Sales, Marketing & Revenue Management
Client:
May 2017 – June 2017
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
218, 126. Total 344
Hotel type:
Independent Hotel Group
Location:
Kopaonik, Serbia
OUR WORK
Revenue audit project for Grand Hotel & Spa as well as the Angela family Hotel & Residence belonging to MK Mountain resort in Kopaonik, Serbia. Focus areas of the audit were to create a new room type set up, new segmentation and implement systems and processes that facilitate better and more efficient pick up tracking, forecasting and dynamic pricing.
SUCCESSES
aletto Hotels
“berner+becker have managed to show noticeable results within a short time frame. We especially appreciate the swift reactions and uncomplicated handling.”
Razvan Lates, Marketing & sales
Client since:
March 2017 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
227, 227. Total 454
Hotel type:
Independent Hotel Group
Location:
Berlin, Germany
WHAT WE DO
Revenue Consulting for aletto Hotel Kudamm and aletto Hotel Potsdamer Platz. With its 200+ rooms consisting of 800+ beds, and its diverse set-up of room types we have successfully implemented ways to conduct pricing and yielding structures for both hotel rooms and multiple-bed rooms, all under one roof. Furthermore, a new segmentation has been defined and the application of in-depth forecasting procedures ensures optimized revenues.
SUCCESSES
Berlin, Germany
“berner+becker have managed to show noticeable results within a short time frame. We especially appreciate…”
Razvan Lates, Marketing & sales
aletto Hotels
“berner+becker have managed to show noticeable results within a short time frame. We especially appreciate the swift reactions and uncomplicated handling.”
Razvan Lates, Marketing & sales
Client since:
March 2017 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
227, 227. Total 454
Hotel type:
Independent Hotel Group
Location:
Berlin, Germany
WHAT WE DO
Revenue Consulting for aletto Hotel Kudamm and aletto Hotel Potsdamer Platz. With its 200+ rooms consisting of 800+ beds, and its diverse set-up of room types we have successfully implemented ways to conduct pricing and yielding structures for both hotel rooms and multiple-bed rooms, all under one roof. Furthermore, a new segmentation has been defined and the application of in-depth forecasting procedures ensures optimized revenues.
SUCCESSES
Platzl Hotel & Marias Platzl
“In my opinion the operational execution of revenue management, as offered by berner+becker, is truly the most purposeful form of consulting for hotels and provides a real alternative to an on-property revenue manager! Since the beginning of our partnership with berner+becker we have seen tremendous revenue increases through targeted price and segmentation strategies. Because of their identification with our property, berner+becker have been able to provide a smooth and effective service to us. I can highly recommend working with them!”
Heiko Buchta, General Manager
Client since:
December 2016 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
167, 34. Total 201
Hotel type:
Independent Hotel Group
Location:
Munich, Germany
WHAT WE DO
Assisting in the daily revenue management of the high demand city centre hotel. This includes the implementation of new tools and processes, the configuration and implementation of a Revenue Management System as well as training and coaching of the hotel staff.
SUCCESSES
Munich, Germany
“In my opinion the operational execution of revenue management, as offered by berner+becker, is truly the most…”
Heiko Buchta, General Manager
Platzl Hotel & Marias Platzl
“In my opinion the operational execution of revenue management, as offered by berner+becker, is truly the most purposeful form of consulting for hotels and provides a real alternative to an on-property revenue manager! Since the beginning of our partnership with berner+becker we have seen tremendous revenue increases through targeted price and segmentation strategies. Because of their identification with our property, berner+becker have been able to provide a smooth and effective service to us. I can highly recommend working with them!”
Heiko Buchta, General Manager
Client since:
December 2016 – ongoing
Service:
Revenue Management Consulting
Number of hotels:
2
Number of rooms:
167, 34. Total 201
Hotel type:
Independent Hotel Group
Location:
Munich, Germany
WHAT WE DO
Assisting in the daily revenue management of the high demand city centre hotel. This includes the implementation of new tools and processes, the configuration and implementation of a Revenue Management System as well as training and coaching of the hotel staff.
SUCCESSES
Ameron Hotel Neckarvillen Frankfurt
“The company berner+becker has been a great help setting up our pricing structure together with defining room types, off sets and seasonality for our upcoming hotel in Frankfurt. With their deepened knowledge of the destination they have provided us with sound analyses and forecast figures. I am glad we decided to get berner+becker’s help on this project as I am now confident that we are ready to sell “the right rooms at the right rates, to the right customers and the right time via the right channels”. A big thanks to you guys. I have no hesitation in recommending you!”
Angelika Viebahn, Director of Revenue & Distribution
Client:
May 2017 – June 2017
Service:
Revenue Management Consulting
Number of hotels:
1
Number of rooms:
133
Hotel type:
Independent Hotel Group
Location:
Frankfurt am Main, Germany
WHAT WE DO
Conducted the pre-opening analysis to best position the hotel in the Frankfurt market prior to its opening in 2018. This included definition of competitive set, room type definition and price positioning, daily pricing for the opening year, corporate negotiated rate definition, group pricing and public rate product suggestions, setting of fair selling strategies, establishing the ideal target segmentation for the hotel by season and weekday and the preparation of the detailed rooms revenue budget for the opening year.
SUCCESSES
Frankfurt, Germany
“The company berner+becker has been a great help setting up our pricing structure together with defining room types…”
Angelika Viebahn, Director of Revenue & Distribution
Ameron Hotel Neckarvillen Frankfurt
“The company berner+becker has been a great help setting up our pricing structure together with defining room types, off sets and seasonality for our upcoming hotel in Frankfurt. With their deepened knowledge of the destination they have provided us with sound analyses and forecast figures. I am glad we decided to get berner+becker’s help on this project as I am now confident that we are ready to sell “the right rooms at the right rates, to the right customers and the right time via the right channels”. A big thanks to you guys. I have no hesitation in recommending you!”
Angelika Viebahn, Director of Revenue & Distribution
Client:
May 2017 – June 2017
Service:
Revenue Management Consulting
Number of hotels:
1
Number of rooms:
133
Hotel type:
Independent Hotel Group
Location:
Frankfurt am Main, Germany
WHAT WE DO
Conducted the pre-opening analysis to best position the hotel in the Frankfurt market prior to its opening in 2018. This included definition of competitive set, room type definition and price positioning, daily pricing for the opening year, corporate negotiated rate definition, group pricing and public rate product suggestions, setting of fair selling strategies, establishing the ideal target segmentation for the hotel by season and weekday and the preparation of the detailed rooms revenue budget for the opening year.
SUCCESSES
Central-Hotel Kaiserhof
“With berner+becker having done a proper analysis and implementation of essential tools and processes, they have quickly managed to significantly increase our revenues. To start working with berner+becker was the best decision we could make.”
Alexander Rüter, Owner and General Manager
Client since:
May 2016 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
78
Hotel type:
Private Hotel
Location:
Hannover, Germany
WHAT WE DO
Implemented revenue management structures and processes from scratch. This included public pricing structure, budget writing, forecasting tools and procedures, distribution optimization etc. Continuously optimizing the daily revenue management with our outsourced model
SUCCESSES
Hannover, Germany
“With berner+becker having done a proper analysis and implementation of essential tools and processes…”
Alexander Rüter, Owner and General Manager
Central-Hotel Kaiserhof
“With berner+becker having done a proper analysis and implementation of essential tools and processes, they have quickly managed to significantly increase our revenues. To start working with berner+becker was the best decision we could make.”
Alexander Rüter, Owner and General Manager
Client since:
May 2016 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
78
Hotel type:
Private Hotel
Location:
Hannover, Germany
WHAT WE DO
Implemented revenue management structures and processes from scratch. This included public pricing structure, budget writing, forecasting tools and procedures, distribution optimization etc. Continuously optimizing the daily revenue management with our outsourced model
SUCCESSES
Hotel-Restaurant Maier
“We’ve been doing pretty well in the past when it came to Revenue Management technology usage. But only with the help of berner+becker we’ve been starting to use this information in a qualitative way to enable target-driven actions and decisions. berner+becker is moving fast, innovative, thorough and forward-looking – an absolute advantage to have them onboard at our hotel!”
Hendrik Fennel, CEO
Client since:
September 2019 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
75
Hotel type:
Private Hotel
Location:
Friedrichshafen, Germany
WHAT WE DO
For the Hotel Maier in Friedrichshafen we’re handling all daily revenue management activities. While we have a big focus on increasing visibility of the hotel in the distribution landscape, we’re also handling their revenue management system for maximum return on investment. As the hotel is expanding with new rooms and meeting capacities, we’re deeply involved in making sure the hotel is positioned correctly at all times.
SUCCESSES
Friedrichshafen, Germany
“We’ve been doing pretty well in the past when it came to Revenue Management technology usage. But only with…”
Hendrik Fennel, CEO
Hotel-Restaurant Maier
“We’ve been doing pretty well in the past when it came to Revenue Management technology usage. But only with the help of berner+becker we’ve been starting to use this information in a qualitative way to enable target-driven actions and decisions. berner+becker is moving fast, innovative, thorough and forward-looking – an absolute advantage to have them onboard at our hotel!”
Hendrik Fennel, CEO
Client since:
September 2019 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
75
Hotel type:
Private Hotel
Location:
Friedrichshafen, Germany
WHAT WE DO
For the Hotel Maier in Friedrichshafen we’re handling all daily revenue management activities. While we have a big focus on increasing visibility of the hotel in the distribution landscape, we’re also handling their revenue management system for maximum return on investment. As the hotel is expanding with new rooms and meeting capacities, we’re deeply involved in making sure the hotel is positioned correctly at all times.
SUCCESSES
Mellow Mood Hotels
“Your revenue management knowledge is what we needed. You have shown us the direction in which to move forward for us to increase our revenues and our knowledge of revenue management.”
Ágoston Török, Director of Sales
Client:
November 2016 – December 2016
Service:
Revenue Management Consulting
Number of hotels:
11
Number of rooms:
Total 766
Hotel type:
Independent Hotel Group
Location:
Budapest, Hungary
WHAT WE DO
Conducting a complete audit of the centralised revenue and sales office focused on optimizing current tools and processes within revenue management. The centralised office is responsible for the day-to-day revenue management and sales activities for 12 Mellow Mood Hotels all located in Budapest. With conducting a thorough on-site audit analysis many areas for improvement have been identified, leading to projects and training being carried out to optimize future results.
SUCCESSES
Budapest, Hungary
“Your revenue management knowledge is what we needed. You have shown us the direction in which to move forward…”
Ágoston Török, Director of Sales
Mellow Mood Hotels
“Your revenue management knowledge is what we needed. You have shown us the direction in which to move forward for us to increase our revenues and our knowledge of revenue management.”
Ágoston Török, Director of Sales
Client:
November 2016 – December 2016
Service:
Revenue Management Consulting
Number of hotels:
11
Number of rooms:
Total 766
Hotel type:
Independent Hotel Group
Location:
Budapest, Hungary
WHAT WE DO
Conducting a complete audit of the centralised revenue and sales office focused on optimizing current tools and processes within revenue management. The centralised office is responsible for the day-to-day revenue management and sales activities for 12 Mellow Mood Hotels all located in Budapest. With conducting a thorough on-site audit analysis many areas for improvement have been identified, leading to projects and training being carried out to optimize future results.
SUCCESSES
LifeClass Hotels & Spa
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase. The berner+becker team is reliable, fast and professional with an excellent knowledge in hotel revenue optimisation. They totally proved to us that outsourcing the revenue management department was the right decision”
Alen Miloševič, Director of Sales
Client:
July 2016 – September 2021
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
Total 778
Hotel type:
Independent Hotel Group
Location:
Portorož, Slovenia
WHAT WE DO
Continuous daily revenue management for all 6 LifeClass hotels while at the same time optimizing the use of their revenue management system for all properties. Special focus on public price positioning of the newly rebranded 5-star hotel Slovenija.
SUCCESSES
Portorož, Slovenia
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase…”
Alen Miloševič, Director of Sales
LifeClass Hotels & Spa
“LifeClass Hotels with starting the cooperation with berner+becker did a huge step in revenue increase. The berner+becker team is reliable, fast and professional with an excellent knowledge in hotel revenue optimisation. They totally proved to us that outsourcing the revenue management department was the right decision”
Alen Miloševič, Director of Sales
Client:
July 2016 – September 2021
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
Total 778
Hotel type:
Independent Hotel Group
Location:
Portorož, Slovenia
WHAT WE DO
Continuous daily revenue management for all 6 LifeClass hotels while at the same time optimizing the use of their revenue management system for all properties. Special focus on public price positioning of the newly rebranded 5-star hotel Slovenija.
SUCCESSES
KPM Hotel & Residences
“Together with berner+becker we have developed and implemented our market entry strategy and have been successfully applying it for over a year. We appreciate the high level of technical expertise as well as the individual support and approach. We can fully recommend berner+becker.”
Tobias Berghäuser, General Manager
Client since:
February 2019 – February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
117
Hotel type:
Private Hotel
Location:
Berlin, Germany
OUR WORK
Pre-opening Consulting und Outsourced Revenue Management
For the successful opening of this high-end design hotel in the center of Berlin, we developed and implemented the entire revenue management strategy together with the hotel’s management team. This included, among other things, the development of public pricing and contractual price points, the implementation of rate, segment and distribution strategies, the definition of a competitor set, the development of group and trade fair strategies, room category pricing and the implementation of opening promotions via various distribution channels. Since the opening in September 2019 until February 2022, we executed the daily revenue management for this hotel.
SUCCESSES
Berlin, Germany
“Together with berner+becker we have developed and implemented our market entry strategy and have been…”
Tobias Berghäuser, General Manager
KPM Hotel & Residences
“Together with berner+becker we have developed and implemented our market entry strategy and have been successfully applying it for over a year. We appreciate the high level of technical expertise as well as the individual support and approach. We can fully recommend berner+becker.”
Tobias Berghäuser, General Manager
Client since:
February 2019 – February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
117
Hotel type:
Private Hotel
Location:
Berlin, Germany
OUR WORK
Pre-opening Consulting und Outsourced Revenue Management
For the successful opening of this high-end design hotel in the center of Berlin, we developed and implemented the entire revenue management strategy together with the hotel’s management team. This included, among other things, the development of public pricing and contractual price points, the implementation of rate, segment and distribution strategies, the definition of a competitor set, the development of group and trade fair strategies, room category pricing and the implementation of opening promotions via various distribution channels. Since the opening in September 2019 until February 2022, we executed the daily revenue management for this hotel.