CLIENTS
We let the clients do the talking here. See their feedback below and learn more about the impact of our work.
GEISEL PRIVATHOTELS
“Together with berner+becker, we have achieved significant RevPar growth in all our 3 hotels and are extremely happy with our collaboration. I can only recommend them.”
Fabian Frauenknecht, Director of Sales & Marketing
Client:
May 2021
Service:
Outsourced Revenue Management
Number of hotels:
3
Number of rooms:
Total 208
Hotel type:
Small Chain
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions, as well as overall distribution strategy and groups pricing. Furthermore, we have taken care of cleaning and mapping PMS as well as CRS data and worked out a proper segmentation approach. Currently, we are working on implementing a business intelligence solution for the 3 hotels.
SUCCESSES
Munich, Germany
“Together with berner+becker, we have achieved significant RevPar growth in all our 3 hotels and are extremely happy… ”
Fabian Frauenknecht, Director of Sales & Marketing
GEISEL PRIVATHOTELS
“Together with berner+becker, we have achieved significant RevPar growth in all our 3 hotels and are extremely happy with our collaboration. I can only recommend them.”
Fabian Frauenknecht, Director of Sales & Marketing
Client:
May 2021
Service:
Outsourced Revenue Management
Number of hotels:
3
Number of rooms:
Total 208
Hotel type:
Small Chain
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions, as well as overall distribution strategy and groups pricing. Furthermore, we have taken care of cleaning and mapping PMS as well as CRS data and worked out a proper segmentation approach. Currently, we are working on implementing a business intelligence solution for the 3 hotels.
SUCCESSES
Louis Hotel
“Through the cooperation with Berner + Becker, we have been able to improve our sales and marketing structures and are able to qualify and quantify the data obtained.
The individual support and technical competence is extremely professional and is very much appreciated by the entire team. I can only recommend a cooperation!”
Mike Fuchs, Managing Director
Client:
February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 72
Hotel type:
Private hotel
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, handling of the RMS, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions as well as overall distribution strategy and groups pricing.
SUCCESSES
Munich, Germany
“Through the cooperation with berner+becker, we have been able to improve our sales and marketing structures and …”
Mike Fuchs, Managing Director
Louis Hotel
“Through the cooperation with Berner + Becker, we have been able to improve our sales and marketing structures and are able to qualify and quantify the data obtained.
The individual support and technical competence is extremely professional and is very much appreciated by the entire team. I can only recommend a cooperation!”
Mike Fuchs, Managing Director
Client:
February 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 72
Hotel type:
Private hotel
Location:
Munich, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, handling of the RMS, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions as well as overall distribution strategy and groups pricing.
SUCCESSES
Traube Tonbach
“We feel very well looked after and are very satisfied with the cooperation. berner+becker has accompanied us well in the change process and responds very individually to our house, which we appreciate very much. Through the intensive exchange, we were able to achieve the desired increase in our average rate.”
Sebastian Finkbeiner, Managing Director & Proprietor
Client:
February 2020
Service:
Outsourced Revenue Management
Number of hotels:
2
Number of rooms:
Total 143
Hotel type:
Independent Hotel Group
Location:
Baiersbronn, Black Forest, Germany
WHAT WE DO
After a successful long-term cooperation with the second hotel of the Traube Group, the Schlosshotel Monrepos, we started a detailed revenue management audit for the Hotel Traube Tonbach in autumn 2019; since spring 2020, we have been looking after the hotel on a daily basis with our outsourced revenue management model.
This includes the implementation of the daily revenue management for the hotel, including pricing and online distribution. With the joint implementation of the revenue management structure and the associated processes, we have completely revised the rate structure, introduced new rate levels and products. We further implemented a 2-way channel manager and thus set the basis for a significantly more dynamic pricing, adapted to the demand situation. A group quotation process was also introduced, resulting in a more targeted group selection and offer. Different tools to better analyze the business, as well as detailed forecasting and pick-up processes were implemented as well and new distribution partners were brought in.
SUCCESSES
Black Forest, Germany
“We feel very well looked after and are very satisfied with the cooperation. berner+becker has accompanied us…”
Sebastian Finkbeiner, Managing Director & Proprietor
Traube Tonbach
“We feel very well looked after and are very satisfied with the cooperation. berner+becker has accompanied us well in the change process and responds very individually to our house, which we appreciate very much. Through the intensive exchange, we were able to achieve the desired increase in our average rate.”
Sebastian Finkbeiner, Managing Director & Proprietor
Client:
February 2020
Service:
Outsourced Revenue Management
Number of hotels:
2
Number of rooms:
Total 143
Hotel type:
Independent Hotel Group
Location:
Baiersbronn, Black Forest, Germany
WHAT WE DO
After a successful long-term cooperation with the second hotel of the Traube Group, the Schlosshotel Monrepos, we started a detailed revenue management audit for the Hotel Traube Tonbach in autumn 2019; since spring 2020, we have been looking after the hotel on a daily basis with our outsourced revenue management model.
This includes the implementation of the daily revenue management for the hotel, including pricing and online distribution. With the joint implementation of the revenue management structure and the associated processes, we have completely revised the rate structure, introduced new rate levels and products. We further implemented a 2-way channel manager and thus set the basis for a significantly more dynamic pricing, adapted to the demand situation. A group quotation process was also introduced, resulting in a more targeted group selection and offer. Different tools to better analyze the business, as well as detailed forecasting and pick-up processes were implemented as well and new distribution partners were brought in.
SUCCESSES
Heimathafen Hotels
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to position ourselves more professionally for the future and our expansion. The view from the outside is important to us as well as the optimization of the room rates. It was crucial to us that the cooperation has to feel like berner+becker is a department in our company and not an external consultant!”
Marco Häusler, Director of Operations
Client since:
January 2021 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
103, 115, 87, 111, 13, 62. Total 491
Hotel type:
Independent Hotel Group
Location:
Northern Germany
WHAT WE DO
Managing the day-to-day revenue management activities for the 6 hotels across coastal destinations in northern Germany including Beach Motel St. Peter Ording, Lighthouse Hotel & Spa Büsum, Fliegerdeich Hotel Wilhelmshaven, Beach Motel Heiligenhafen, Bretterbude Heiligenhafen, Beach Apartements Heiligenhafen.
Implementation of forecasting and group pricing procedures across the portfolio, revision of online distribution, segmentation and rate structure, close collaboration with the groups reservation, sales and operations management departments of the hotel group.
SUCCESSES
Northern Germany
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to…”
Marco Häusler, Director of Operations
Heimathafen Hotels
“We have been very successful in the past few years and always had high occupancy levels, which is why we wanted to position ourselves more professionally for the future and our expansion. The view from the outside is important to us as well as the optimization of the room rates. It was crucial to us that the cooperation has to feel like berner+becker is a department in our company and not an external consultant!”
Marco Häusler, Director of Operations
Client since:
January 2021 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
6
Number of rooms:
103, 115, 87, 111, 13, 62. Total 491
Hotel type:
Independent Hotel Group
Location:
Northern Germany
WHAT WE DO
Managing the day-to-day revenue management activities for the 6 hotels across coastal destinations in northern Germany including Beach Motel St. Peter Ording, Lighthouse Hotel & Spa Büsum, Fliegerdeich Hotel Wilhelmshaven, Beach Motel Heiligenhafen, Bretterbude Heiligenhafen, Beach Apartements Heiligenhafen.
Implementation of forecasting and group pricing procedures across the portfolio, revision of online distribution, segmentation and rate structure, close collaboration with the groups reservation, sales and operations management departments of the hotel group.
SUCCESSES
Best Western Premier IB Hotel Friedberger Warte
“Meeting and working with berner+becker was one of the best decisions in recent years. The success is measurable and exceeds our expectations. We have seen significant increases in RevPAR and much less work. The collaboration is characterized by partnership and equality, with flawless human relations and is very pleasant. We look forward to continued long-term successful collaboration!”
Michael Mauersberger, Managing Director
Client:
October 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 131
Hotel type:
Independent, part of a marketing association
Location:
Frankfurt am Main, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions, as well as overall distribution strategy and groups pricing.
SUCCESSES
Frankfurt am Main, Germany
“Meeting and working with berner+becker was one of the best decisions in recent years. The success is measurable …”
Michael Mauersberger, Managing Director
Best Western Premier IB Hotel Friedberger Warte
“Meeting and working with berner+becker was one of the best decisions in recent years. The success is measurable and exceeds our expectations. We have seen significant increases in RevPAR and much less work. The collaboration is characterized by partnership and equality, with flawless human relations and is very pleasant. We look forward to continued long-term successful collaboration!”
Michael Mauersberger, Managing Director
Client:
October 2022
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 131
Hotel type:
Independent, part of a marketing association
Location:
Frankfurt am Main, Germany
WHAT WE DO
Executing daily revenue management operations and tactics including Pricing & Yielding, forecasting and analysis. We are in close collaboration with the hotel team around topics like strategy definition and adjustments, defining contracted rates and conditions, as well as overall distribution strategy and groups pricing.
SUCCESSES
Lind Hotel an der Ems
“Since we started working with berner+becker we have focused on implementing new structures for public pricing, corporate, FIT and group strategies. With these in place we can already see great improvements in both operational handling as well as in our finances. I can warmly recommend the services of berner+becker to any hotelier.”
Johannes Kürpick, General Manager
Client since:
February 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
80
Hotel type:
Private Hotel
Location:
Rietberg, Germany
WHAT WE DO
In charge for the day to day Revenue Management including pricing and yield management for the high-demanded business market of greater Rheda-Wiedenbrück and Gütersloh area. Implementation of a channel manager, a more diverse distribution landscape, group quotation processes and corporate pricing strategy. With improved flexibility in B2C and business groups pricing, as well as the implementation of market conform cancellation policies, we were able to significantly grow revenues across all segments of the hotel.
SUCCESSES
Rietberg, Germany
“Since we started working with berner+becker we have focused on implementing new structures…”
Johannes Kürpick, General Manager
Lind Hotel an der Ems
“Since we started working with berner+becker we have focused on implementing new structures for public pricing, corporate, FIT and group strategies. With these in place we can already see great improvements in both operational handling as well as in our finances. I can warmly recommend the services of berner+becker to any hotelier.”
Johannes Kürpick, General Manager
Client since:
February 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
80
Hotel type:
Private Hotel
Location:
Rietberg, Germany
WHAT WE DO
In charge for the day to day Revenue Management including pricing and yield management for the high-demanded business market of greater Rheda-Wiedenbrück and Gütersloh area. Implementation of a channel manager, a more diverse distribution landscape, group quotation processes and corporate pricing strategy. With improved flexibility in B2C and business groups pricing, as well as the implementation of market conform cancellation policies, we were able to significantly grow revenues across all segments of the hotel.
SUCCESSES
Hotel Royal
“Our cooperation with berner+becker is carried out in an extremely professional and personal manner. The extensive expert know-how enables the establishment of clear structures and makes a significant contribution to optimising our turnover. We are very happy about the cooperation and are very much looking forward to the coming years..”
Oliver Franck, Owner and Director
Client:
September 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 77
Hotel type:
Private hotel
Location:
Stuttgart, Germany
WHAT WE DO
We took over the day-to-day revenue management for the hotel during the second Corona winter and started by implementing revenue management structures while adjusting the strategy. Firstly optimizing Occupancy during the slow winter months, but mostly preparing it for a strong come-back in the spring, with new pricing strategy, new rate products, detailed analysis of all fairs and high demand periods, as well as re-worked distribution and segmentation strategy leading to optimized revenues.
SUCCESSES
Stuttgart, Germany
“Our cooperation with berner+becker is carried out in an extremely professional and personal manner…”
Oliver Franck, Owner and Director
Hotel Royal
“Our cooperation with berner+becker is carried out in an extremely professional and personal manner. The extensive expert know-how enables the establishment of clear structures and makes a significant contribution to optimising our turnover. We are very happy about the cooperation and are very much looking forward to the coming years..”
Oliver Franck, Owner and Director
Client:
September 2021
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
Total 77
Hotel type:
Private hotel
Location:
Stuttgart, Germany
WHAT WE DO
We took over the day-to-day revenue management for the hotel during the second Corona winter and started by implementing revenue management structures while adjusting the strategy. Firstly optimizing Occupancy during the slow winter months, but mostly preparing it for a strong come-back in the spring, with new pricing strategy, new rate products, detailed analysis of all fairs and high demand periods, as well as re-worked distribution and segmentation strategy leading to optimized revenues.
SUCCESSES
GOT City Center Hotels
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner
Client since:
July 2019 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
51, 58, 54, 33, 51. Total 247
Hotel type:
Independent Hotel Group
Location:
Gothenburg, Sweden
WHAT WE DO
Implemented revenue management from scratch for all 5 hotels of the GOT City Center Group, consisting of 1 Best Western Hotel, 3 Sure Hotel Collection by Best Western, and 1 independent property.
Together with the set-up of the new MEWS PMS system, we started with dynamic pricing, updated public rates, and defined a new segmentation, all in line with Best Western standards and systems. We have also updated the room category set up and prices. Furthermore, compsets for 4 properties have been set up and a thorough potential analysis was concluded with the data.
SUCCESSES
Gothenburg, Sweden
“If we could go back in time, we would have started working with berner+becker much sooner. The team…”
Thomas Hannerfalk, Owner
GOT City Center Hotels
“If we could go back in time, we would have started working with berner+becker much sooner. The team implemented new pricing strategies for our hotels that proved to be very successful, even during the Covid-19 crisis. They are also constantly looking over important points that we had never even given a second thought. Whenever we have any questions, they always give great advice based on their knowledge and prior experience.”
Thomas Hannerfalk, Owner
Client since:
July 2019 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
5
Number of rooms:
51, 58, 54, 33, 51. Total 247
Hotel type:
Independent Hotel Group
Location:
Gothenburg, Sweden
WHAT WE DO
Implemented revenue management from scratch for all 5 hotels of the GOT City Center Group, consisting of 1 Best Western Hotel, 3 Sure Hotel Collection by Best Western, and 1 independent property.
Together with the set-up of the new MEWS PMS system, we started with dynamic pricing, updated public rates, and defined a new segmentation, all in line with Best Western standards and systems. We have also updated the room category set up and prices. Furthermore, compsets for 4 properties have been set up and a thorough potential analysis was concluded with the data.
SUCCESSES
Brauereigasthof Hotel Aying
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control! They provide us with great guidance on optimizing our rooms business in all sales channels – regardless of web page, OTAs or tour operator business. With the tailor-made all-round service, we quickly noticed the success: both, in terms of rate and occupancy, we were able to show big jumps upwards! I can highly recommend berner + becker – perfect for a medium-sized business like us in Aying.”
Christian Hollweck, Direktor
Client since:
March 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
48
Hotel type:
Private Hotel
Location:
Aying, Germany
WHAT WE DO
Responsible for the day to day Revenue Management including daily pricing and yield-management. Creation and development of a simplified and more targeted segmentation and forecast structure. Implemented a pick-up-tracker, rate shopper and advised on selecting a suitable new channel manager. In addition, pricing for B2C and business groups have been made more flexible and new guidelines for pricing FIT business have been developed to grow revenues across all divisions of the hotel.
SUCCESSES
Aying, Germany
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control!…”
Christian Hollweck, Direktor
Brauereigasthof Hotel Aying
“Since we cooperate with berner + becker, we finally have the yielding of our room product under control! They provide us with great guidance on optimizing our rooms business in all sales channels – regardless of web page, OTAs or tour operator business. With the tailor-made all-round service, we quickly noticed the success: both, in terms of rate and occupancy, we were able to show big jumps upwards! I can highly recommend berner + becker – perfect for a medium-sized business like us in Aying.”
Christian Hollweck, Direktor
Client since:
March 2018 – ongoing
Service:
Outsourced Revenue Management
Number of hotels:
1
Number of rooms:
48
Hotel type:
Private Hotel
Location:
Aying, Germany
WHAT WE DO
Responsible for the day to day Revenue Management including daily pricing and yield-management. Creation and development of a simplified and more targeted segmentation and forecast structure. Implemented a pick-up-tracker, rate shopper and advised on selecting a suitable new channel manager. In addition, pricing for B2C and business groups have been made more flexible and new guidelines for pricing FIT business have been developed to grow revenues across all divisions of the hotel.